Technical Engineering Manager, Resi

Pushpay • Allen, TX

8h • Hybrid

About The Position

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
We are looking for an ambitious and self-driven Software Engineering Manager to join our team. As an Engineering Manager, you will drive the overall team vision, empower the team and ensure a culture of inclusive and diverse thinking. You will inspire engineers to push the boundaries of what is possible, and will be passionate about what Resi Media can do to deliver the highest quality streaming experiences.
At Resi, you will be working with the latest technologies, you will have the chance to advance and grow your career. Members of our team must be versatile, take ownership of their work, and enthusiastically take on new problems as we continue to push the limits of streaming technology. We hire individuals with a broad set of technical skills who are ready to tackle some of video streaming’s most interesting challenges and make an immediate impact.
Our teams are user centric and data driven in solving problems, sharing feedback with other internal teams to influence product development, and continuously improving our company’s offerings. Thanks to you, the less “technical” users of our products never have to think about the technology they are using — our tools work every time, and the experience is intuitive, enjoyable, and frustration-free.
Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Requirements

• Bachelor's degree in Computer Science, related degree or equivalent practical experience.
• 3 years of hands-on technical leadership and people management experience.
• Hands-on programming experience in one of the following: JavaScript, Java or Python

Responsibilities

• Team Leadership:
• Lead and manage a team of software engineers.
• Provide guidance, mentorship, and support to team members.
• Foster a positive and collaborative team culture.
• Project Management:
• Oversee the planning, execution, and delivery of software projects.
• Define project scope, goals, and deliverables.
• Work with other departments to ensure alignment with overall business objectives.
• Technical Oversight:
• Ensure the quality and integrity of the software development process.
• Provide technical expertise, guidance, and architectural oversight to the team.
• Stay updated on industry trends and best practices.
• Recruitment and Team Building:
• Participate in the recruitment and hiring process for new team members.
• Build and maintain a high-performing and motivated engineering team.
• Performance Management:
• Conduct regular performance evaluations for team members.
• Identify areas for improvement and provide constructive feedback.
• Support professional development and training opportunities.
• Communication:
• Facilitate effective communication within the engineering team and with other departments.
• Report project status, issues, and risks to upper management.
• Collaboration:
• Collaborate with product managers, UX/UI designers, and other stakeholders to define requirements and priorities.
• Foster cross-functional collaboration for successful project delivery.
• Process Improvement:
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Evaluate and implement new tools or methodologies to improve the development process.
• Risk Management:
• Identify potential risks and develop mitigation strategies.
• Ensure the team is aware of and addresses potential challenges in the development process.
• Customer Focus:
• Ensure that software products meet or exceed customer expectations.
• Gather and analyze customer feedback to drive continuous improvement.

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 20 days PTO, to start, increases with tenure and seniority.
• Paid parental and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees