About The Position

We are looking for a technical writer to create content that speaks directly to developers. You’ll produce tutorials, getting started guides, API documentation, and blog posts that help developers adopt Courier quickly and use it with confidence. The ideal candidate is technical and an excellent communicator, comfortable working with APIs, SDKs, and developer tools, and able to turn that expertise into clear, approachable writing. We value a straightforward, friendly, no-nonsense style that helps developers get things done without jargon. You should thrive with autonomy, taking projects from idea to publication, and enjoy explaining technical concepts in a way that helps developers solve problems and build faster.

Requirements

  • Strong background in software development (web or full-stack preferred)
  • Experience in technical writing, especially for SaaS and API-based platforms
  • Ability to evaluate and restructure documentation from a developer’s perspective
  • Previous work in Developer Relations (DevRel) a plus
  • Clear communicator; able to take initiative and work independently
  • Comfortable receiving direct feedback and integrating quickly with a team

Responsibilities

  • Audit and rewrite existing technical documentation
  • Evaluate and improve API documentation
  • Collaborate with client and the dev/product team to ensure technical accuracy
  • Conduct implementation-based exercises to simulate end-user experiences
  • Create tutorials and developer-facing content based on product features
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