About The Position

The Technical Writer II is responsible for creating clear and detailed technical documentation for complex mechanical, electrical, and pneumatic systems. You will work closely with engineers and other team members to translate technical information into user-friendly manuals and guides that meet customer specifications. This role also involves troubleshooting equipment, researching existing data, and ensuring all documentation aligns with contractual and compliance requirements.

Requirements

  • High school diploma or GED required; Associate degree in a technical or mechanical field preferred.
  • 2-4 years of experience writing technical documents for mechanical, electrical, or pneumatic systems, but not required.
  • Experience troubleshooting and diagnosing mechanical, electrical, hydraulic, or pneumatic systems.
  • Proficiency in Microsoft Word and Excel; experience with desktop publishing tools is a plus.
  • Ability to learn XML.
  • Ability to read and interpret schematics, engineering drawings, and technical specifications.
  • Familiarity with Onboard Diagnostics (OBD) II, CAT ET, Allison DOC, Bendix Diagnostic, or other OEM diagnostic tools preferred.
  • Experience with government contracts, Department of Defense (DoD) projects, or military specifications is a plus.
  • Automotive Service Excellence (ASE) certification preferred.
  • Strong analytical skills with the ability to document complex technical concepts clearly.

Nice To Haves

  • Experience with desktop publishing tools is a plus.
  • Familiarity with Onboard Diagnostics (OBD) II, CAT ET, Allison DOC, Bendix Diagnostic, or other OEM diagnostic tools preferred.
  • Experience with government contracts, Department of Defense (DoD) projects, or military specifications is a plus.
  • Automotive Service Excellence (ASE) certification preferred.

Responsibilities

  • Write and edit technical manuals, guides, and documentation according to customer specifications.
  • Troubleshoot and document mechanical, electrical, hydraulic, and pneumatic systems for heavy-duty equipment.
  • Research and utilize existing data to improve documentation efficiency.
  • Draft, organize, and format technical content, ensuring clarity and accuracy.
  • Maintain and archive technical data for long-term accessibility.
  • Track time spent on projects and provide progress updates to management.
  • Ensure documentation is completed on time and meets customer and company requirements.
  • Follow safety protocols when working with heavy-duty equipment and technical systems.
  • Assist with training new team members in documentation processes.
  • Support resource management and project scheduling as needed.
  • Perform additional technical writing and troubleshooting tasks as required.
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