Technical Delivery Manager

Berkley•Wilmington, DE

About The Position

We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application initiatives across our engineering divisions. In this role, you will guide teams through agile practices, drive delivery excellence, and ensure alignment between technology solutions and business needs. The ideal candidate combines deep technical expertise with strong leadership and communication skills—capable of navigating a diverse technology landscape, fostering collaboration, and delivering secure, adaptable solutions that support Berkley’s future.

Requirements

7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross functional teams in the financial services industry.
Has a drive to lead.
Has initiative to perform and inspire others to perform at a high level.
Pushes themself, pushes others. Makes sure people keep their promises. Stretches the possible.
Takes ownership of business initiatives and outcomes.
Builds and fosters relationships required for smooth execution.
Takes a value driven approach to delivery using the SAFe Agile Framework.
Has a bias for action, operates with urgency.
Can handle high pressure situations and develop viable solutions to problems.
Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value.

Nice To Haves

SAFe, PgMP and/or PMP Certification will be an added advantage.
Experience with Atlassian suite of tools, specifically Jira and Confluence.
Experience implementing or working with a Lean Portfolio Management Organization.

Responsibilities

Planning, coordinating, and communicating at a team and ART level.
Identifying and resolving blockers for the teams.
Identifying and mitigating current and future risks to delivery.
Actively monitoring delivery and identifying areas for continuous improvement.
Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns.
Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption.
Balancing refinement activities alongside sprint deliverables to maintaining a healthy backlog.
Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems.
Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases.
Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams.
Onboarding resources and staff. Coaches’ teams to achieve higher levels of agile maturity.
Managing vendor relationships.
Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units.
Manages several concurrent projects to ensure their on-time delivery according to customer expectations.
Oversees Jira ticketing system and assigns tasks; and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities.
Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.