Technical Data Support Specialist

Parker Boats • Beaufort, NC

3d

About The Position

Parker Offshore Technical Support Specialist will create SOPs, document processes for improvement and collect time studies on the projects or processes conducted in the plant. The specialist will work closely with the Engineering team to support where needed.

Requirements

• Strong interpersonal, written and verbal communication skills with the ability to work closely with all members of the organization
• Strong facilitation skills
• Excellent organization and project management skills
• Ability to adapt to changes in the work environment
• Strong analytical and conceptual thinking skills
• Strong problem solving and decision-making skills
• Ability to juggle and manage competing tasks and demands and deal with frequent change, delays, or unexpected events
• Ability to make sound judgements and take the initiative to establish priorities, meet deadlines, and make decisions/choices within the functional area of responsibility with minimal direct supervision
• Regular and punctual attendance.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• Ability to handle emergency situations calmly.
• Excellent computer skills including excel, charts & graphs, PowerPoint, and Microsoft Outlook
• Patience and good temperament while dealing with customers
• Ability to accurately interpret electronic schematic diagrams along with working knowledge of electronic components
• Excellent Team player
• Must be able to read, understand, and retain basic boat information in order to deal with the consumers, reps, dealers, and sales department.
• Must have outstanding verbal communication skills.
• Must have attention to detail for data entry.
• Electrical, mechanical or technical troubleshooting
• Knowledge of boating
• Must be able to work in non-climate-controlled environment where ambient air temperature can exceed outside air temperature occasionally.
• Must be able to bend at waist and knees and stand for extended periods of time.
• Must be able to lift 25 pounds when necessary.
• This is a safety sensitive position.
• Employees in safety-sensitive positions must report to work fit for duty and must remain fit for duty throughout their workday. To be fit for duty, the employee must not be impaired by alcohol, illicit drugs, or medication.

Responsibilities

• Technical Data Support Specialist are to ensure a prominent level of customer service.
• Troubleshoot electronic, mechanical or technical issues
• Key member of annual service training
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees