Technical Curriculum Developer, Training & Certification

Stripe • San Francisco, CA

8h

About The Position

We are seeking a passionate and experienced Technical Curriculum Developer to create comprehensive learning content for Stripe's innovative products and platforms. This role requires a deep understanding of Stripe’s services, along with the ability to transform complex technical concepts into engaging, accessible, and effective educational materials for diverse audiences, including developers, product managers, and end-users.

Requirements

• Bachelor’s degree in Instructional Design, Education, Computer Science, or a related field; Master’s degree is a plus.
• 3+ years of experience in curriculum development, instructional design, or technical training, preferably within the technology or finance sector.
• Strong understanding of Stripe’s products, APIs, and platforms; experience with payment processing and financial technologies is highly desirable.
• Proficiency in eLearning development tools (e.g., Articulate Rise), Learning Management Systems (LMS), and multimedia content creation software (e.g., Camtasia, Adobe Creative Suite).
• Excellent written and verbal communication skills with the ability to convey complex technical concepts to diverse audiences.
• Highly organized with strong project management skills; ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Experience with data analysis and reporting tools to evaluate training effectiveness and inform continuous improvement.
• Strong interpersonal skills with the ability to work collaboratively in a team environment and build relationships with stakeholders.

Nice To Haves

• Experience with agile instructional design methodologies and practices.
• Familiarity with programming languages (e.g., JavaScript, Python) or software development processes.
• Background in user experience (UX) design and understanding of learner-centered design principles.
• Previous experience in the fintech industry, particularly with digital payments or e-commerce solutions.
• Certification in instructional design or eLearning development (e.g., ATD, ASTD).

Responsibilities

• Develop and design curriculum and instructional materials for Stripe's products, ensuring alignment with industry standards and best practices.
• Collaborate with cross-functional teams, including product managers, engineers, and user experience designers, to gather requirements and insights to inform curriculum development.
• Create a variety of instructional materials, including eLearning modules, tutorials, documentation, videos, and interactive demonstrations that effectively convey technical information.
• Utilize data analytics to assess the effectiveness of training materials and adjust content based on learner feedback and performance metrics.
• Facilitate training sessions and workshops on pre-GA content for the purposes of updating and gaining feedback
• Stay current with emerging trends in technology and education to continually enhance the curriculum and instructional strategies.
• Maintain and update existing training materials as Stripe’s products evolve, ensuring content remains relevant and accurate.
• Develop assessments and evaluations to measure learner comprehension and track progress within the training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees