Technical CSM III - AMZ9082396

Amazon•Seattle, WA

43d•Remote

About The Position

Deliver cloud solutions that influence business/IT transformation for our customers. Directly engage with customers, partners, and internal AWS teams to orchestrate execution of target customer outcomes. Define opportunities and understand associated business and technical risks that are strategic to the customer’s cloud journey including large-scale migrations, data and analytics, digital innovation, high performance computing, product innovation, business agility, and others. Influence technical stakeholders at customer, pre and post sales, and drive detailed business and technical discussions and alignment to deliver cloud adoption and migration strategies with, and on behalf of the customer. Create, manage, and deliver business and technology initiative programs navigating risks, roadblocks, and constraints applying acceleration frameworks effectively. Serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. Package best practice learnings into a reusable asset for internal re-use to support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline.

Requirements

Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Math, Business, or a related field and ten years of experience in the job offered or a related occupation.
Must have five years of experience in the following skills: 1) leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience; 2) experience with customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies; 3) driving technology initiatives, including customer-facing experience delivering technology enabled transformations; 4) working with Agile delivery; 5) verbal and written communication, including progress updates, risk management, execution planning, metrics establishment/tracking, presentations, technical content, public speaking, and white papers; 6) experience leading technical and non-technical transformation project teams and implementing cloud services including migrations and modernization projects or similar; and 7) knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines.
100% telecommuting permitted, work may be performed from anywhere in the U.S.
Domestic and/or international travel up to 25% to perform role responsibilities may be required.

Nice To Haves

Please see job description and the position requirements above.

Responsibilities

Deliver cloud solutions that influence business/IT transformation for our customers.
Directly engage with customers, partners, and internal AWS teams to orchestrate execution of target customer outcomes.
Define opportunities and understand associated business and technical risks that are strategic to the customer’s cloud journey including large-scale migrations, data and analytics, digital innovation, high performance computing, product innovation, business agility, and others.
Influence technical stakeholders at customer, pre and post sales, and drive detailed business and technical discussions and alignment to deliver cloud adoption and migration strategies with, and on behalf of the customer.
Create, manage, and deliver business and technology initiative programs navigating risks, roadblocks, and constraints applying acceleration frameworks effectively.
Serve as the customer’s cloud journey coach and be the voice of the customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.
Package best practice learnings into a reusable asset for internal re-use to support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline.