Technical Content Writer

CPSI

23h • Remote

About The Position

The Content Writer is responsible for developing clear, accurate, and engaging written content that supports business objectives, enhances customer experience, and ensures consistency across all communication channels. This role partners closely with cross-functional teams to translate complex concepts into user-friendly content, ensuring materials are aligned with brand standards, regulatory requirements, and best practices. Ensure continuity of messaging and terminology across all RCM documentation by updating all aspects of documentation concurrently with the Help File or alternatively, update the Help File when updating supporting documentation. Content Writer will be responsible for updating all RCM Core module content including but not limited to: Essential Functions TASK Help File creation and maintenance User Guides & Workflows Claim Management Guide Medicare Direct Processing Guide Remittance Management Guide Trading Partner Guide KnowledgeBase Articles Release Notes Feature update posts Best Practice Guides Training GIFs Workflows Optimization Review of Systems content Key Performance content Web learning TruLearn courses Learning seminars Template & Policy Maintenance Other duties as assigned Business Support What’s it like to work for TruBridge? You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. You’ll be part of a remote team that’s encouraged to push boundaries and look at things differently. And you’ll contribute to supporting providers in delivering the best care possible for their communities. Are you ready to help us clear the way for care? Explore opportunities with TruBridge.

Requirements

• Strong writing, editing, and proofreading skills with the ability to tailor content for multiple audiences and formats
• Experience creating content for digital platforms, including websites, knowledge bases, user documentation, marketing materials, and internal communications
• Proficiency with content management systems (CMS) and document collaboration tools (e.g. SharePoint, Confluence, or similar platforms)
• Ability to write and maintain technical or process-driven documentation with accuracy and clarity
• Experience working with style guides and brand standards to ensure consistency
• Ability to interpret and synthesize information from subject matter experts into clear, concise content
• Strong attention to detail and version control practices
• Proficient in Microsoft Office
• Must be able to work independently and as a team member in a fast-paced environment while managing multiple priorities.
• Ability to manage multiple projects, meet deadlines, and adapt content based on feedback
• Bachelor’s degree or equivalent experience required

Nice To Haves

• Healthcare Revenue Cycle Experience
• Software training experience.

Responsibilities

• Help File creation and maintenance
• User Guides & Workflows
• Claim Management Guide
• Medicare Direct Processing Guide
• Remittance Management Guide
• Trading Partner Guide
• KnowledgeBase Articles
• Release Notes
• Feature update posts
• Best Practice Guides
• Training GIFs
• Workflows Optimization
• Review of Systems content
• Key Performance content
• Web learning
• TruLearn courses
• Learning seminars
• Template & Policy Maintenance
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level