Technical Content Writer II

Wildfire Defense Systems, Inc.Bozeman, MT
Onsite

About The Position

The Technical Content Writer II supports Wildfire Defense Systems Companies (WD Companies) by producing high-quality deliverables for internal stakeholders and external (domestic and international) clients through the creation, development, and writing of reporting products, marketing materials, presentations, operational planning documentation, and other written content for a variety of mediums. This role combines creative writing abilities, technical proficiency, and strategic thinking and has a direct and significant impact on project execution and operational success. This position reports to the Reporting Team Lead within the Client Communications Department of the Professional Services Business Unit and collaborates with fellow team members in Program & Client Management, Service Delivery Optimization, Data Science, and other departments as assigned. This position does not supervise others.

Requirements

  • Bachelor of Arts or Sciences in English, Business, or Marketing
  • 3-5 years of experience in business, marketing, or related industries
  • Experience in developing and/or editing marketing content (e.g., summary reports, presentations, technical documents, etc.)
  • Proficiency in Microsoft Office suite (Word, PowerPoint) and Adobe InDesign
  • Excellent written and verbal communication skills, a curiosity about diverse topics, and shows an adaptability for different writing styles and platforms
  • Effective coordination of work across teams, adhering to deadlines, and communicating needs and resolving unexpected issues promptly
  • Demonstrated ability to coordinate the creation and completion of simultaneous products and deliverables
  • Proven research skills to rapidly understand complex topics and reframe them into clear and compelling narratives
  • High attention to detail and adherence to internal quality standards
  • Able to adjust to changing work requirements and priorities, respond to new situations, and expand one’s knowledge and skills

Nice To Haves

  • Experience with graphic design and associated software (Adobe Illustrator, Adobe Photoshop)
  • Experience with website management (SquareSpace)
  • Experience with SEO
  • Experience or familiarity with GIS software (ArcGIS)
  • Experience developing/editing technical content for international markets

Responsibilities

  • Analyze data via proprietary software to research and write professional, clear, and cohesive reports detailing service delivery to clients.
  • Perform property-level assessments utilizing mapping and property information to write operational planning documents for internal use.
  • Create external-facing marketing products for internal stakeholders.
  • Coordinate with internal stakeholders to facilitate content creation for websites and social media platforms.
  • Conduct thorough research on industry-related topics to ensure written content is accurate, relevant, and valuable to readers, and strategize on how best to utilize this research to the benefit of WDS.
  • Develop clear and effective content which strategically aligns with high-level business objectives and branding guidelines.
  • Maintains consistent messaging across articles, blogs, scripts, and social media posts.
  • Evaluate content using best search engine optimization (SEO) practices and make strategic adjustments to increase visibility and drive traffic.
  • Collaborate closely with internal stakeholders regarding their marketing and design needs to ensure content aligns with broader campaign goals and brand messaging.
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