Technical Consultant

HireRight

About The Position

Technical Consultant will work closely with internal and external teams to implement Technical aspects of our solutions, particularly where our solutions are integrated with partner systems such as HRMS and Applicant Tracking Systems (ATS). In addition to defining technical requirements, will perform in-depth business needs assessments, implement the solution, troubleshoot and offer support.

Requirements

High School diploma or GED required paired with industry experience
Minimum five years’ experience in technical consulting or related positions
Demonstrated record of managing multiple complex technology-related projects to a successful conclusion
Proficient understanding and working knowledge of Internet development technologies: SOAP, REST, SQL, etc.
Working and applied knowledge of XML structure, testing, and troubleshooting
Basic knowledge of server and networking infrastructure
Solid understanding of Integrations and supporting technologies
Technical Project Management

Nice To Haves

Experience with major applicant tracking systems (Workday, Oracle, etc.) a plus

Responsibilities

Work closely with Clients and System Integrators to ensure on-time delivery of Integrated Solutions
Serve as Technical resource for identifying issues and tracking path to closure
Work with Sr. Members of team to quickly identify and resolve potential roadblocks
Collaborate with Partners, Product Management and Development teams to efficiently onboard new customers
Partner with internal/external Project Management to meet deliverables
Perform technical discovery supporting Sales Engineers, Account Management and Sales Teams
Provide Consultation, Implementation, and Maintenance requests for New and Existing Customers