Technical Consultant - Paradox

Workday • Chicago, IL

11d • Hybrid

About The Position

Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile-, chat-, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software. As a Technical Consultant, this role is responsible for designing, building, and maintaining seamless integrations between cloud-based applications and HR/recruiting systems.

Requirements

• 2+ years of enterprise software integration experience
• Technical bachelor's degree or equivalent years of relevant experience
• Deep understanding of APIs, especially Web APIs, REST APIs, JSON-RPC and XML-RPC
• Experience building integrations in API development platforms such as Postman, Dell Boomi, Mulesoft, Celigo and/or SoapUI
• Experience working with SFTP, Flat Files, JSON, and XML data structures
• Experience in a client-facing role, with a high level of comfort leading client conversations with technical and non-technical stakeholders, including senior executives
• Ability to own and manage competing priorities at any given time

Nice To Haves

• Talent / HR technology experience, preferred

Responsibilities

• Build, test and update integrations via APIs or through Flat File SFTP for cloud-based applications and HR/recruiting systems
• Act as the technical liaison and Paradox integration subject matter expert between team members, clients, and partners to define requirements and clarify project scope and roadmaps
• Engage in technical solution design with clients and internal team by leading virtual and onsite meetings
• Handle different HTML request types and end points, while maintaining the API calls library
• Identify areas of improvement within workflow solutions through ongoing research and validation
• Ensure that the integration, design and solution adhere to best practices
• Maintain current and ongoing knowledge of leading integration technologies
• Resolve support cases that are escalated by the support team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees