Technical Consultant

Appian Corporation • McLean, VA

1d • Onsite

About The Position

Appian is seeking a Technical Consultant to join its Customer Success team. This role involves engaging with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. The consultant will work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions for commercial clients. This includes working in an agile environment to understand client business processes and technical needs, launching new relational data models, and developing APIs for system integration. The role also involves brainstorming AI use cases and implementing Appian’s AI tools using retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaboration with client technical teams and business users is essential throughout the software development life cycle, with a focus on empowering clients to become self-sufficient. The position is based at Appian's HQ in McLean, VA, with an expectation to be in the office 4-5 days per week to foster in-person collaboration and teamwork.

Requirements

• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and an affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming
• Experience working with relational databases and database design/data modeling
• SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

Nice To Haves

• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

Responsibilities

• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
• Work within an agile environment to understand client’s business processes and technical needs
• Launch new relational data models in production
• Develop APIs to integrate with multiple systems
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Benefits

• Comprehensive benefits package designed to support health, wellbeing, and financial future
• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees