Technical Consultant

Appian Corporation • McLean, VA

3h • Onsite

About The Position

Appian is seeking a Technical Consultant to join its Customer Success team. This role combines a passion for technology with strategic problem-solving to drive next-generation, AI-powered digital transformations for customers. The consultant will engage with customers post-sales to develop software solutions on the Appian platform, helping companies achieve digital transformation and competitive differentiation. The primary responsibility involves working through the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform for commercial clients. This includes operating within an agile environment to understand client business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. The consultant will also brainstorm and implement AI use cases, applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models to transform customer operations. Collaboration with client technical teams and business users throughout the software development life cycle is essential, as is empowering clients to become self-sufficient in building process applications.

Requirements

• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills
• Passion for technology and continuous learning
• Affinity for asking “why” and solving the right problems
• History of success on cross-functional teams
• Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• 1+ years of experience with hands-on software development or technical consulting
• Experience with object oriented programming
• Experience working with relational databases and database design/data modeling
• SQL skills (writing queries, joins, views, etc)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel; 20% to support customer engagement

Nice To Haves

• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers

Responsibilities

• Work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for commercial clients
• Work within an agile environment to understand client’s business processes and technical needs
• Launch new relational data models in production
• Develop APIs to integrate with multiple systems
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models
• Collaborate with client’s technical teams and business users throughout the entire software and development life cycle
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own

Benefits

• Comprehensive benefits package designed to support your health, wellbeing, and financial future
• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level