Technical Consultant - Paradox

Workday, Inc.•Atlanta, GA

40d•Hybrid

About The Position

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile-, chat-, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software. About the Role As a Technical Integration Consultant, this role is responsible for designing, building, and maintaining seamless integrations between cloud-based applications and HR/recruiting systems.

Requirements

4+ years of enterprise software integration experience
Technical bachelor's degree or equivalent years of relevant experience
Deep understanding of APIs, especially Web APIs, REST APIs, JSON-RPC and XML-RPC
Experience building integrations in API development platforms such as Postman, Dell Boomi, Mulesoft, Celigo and/or SoapUI
Experience working with SFTP, Flat Files, JSON, and XML data structures
Experience in a client-facing role, with a high level of comfort leading client conversations with technical and non-technical stakeholders, including senior executives
Ability to own and manage competing priorities at any given time

Nice To Haves

Talent / HR technology experience, preferred

Responsibilities

Build, test and update integrations via APIs or through Flat File SFTP for cloud-based applications and HR/recruiting systems
Act as the technical liaison and Paradox integration subject matter expert between team members, clients, and partners to define requirements and clarify project scope and roadmaps
Engage in technical solution design with clients and internal team by leading virtual and onsite meetings
Handle different HTML request types and end points, while maintaining the API calls library
Identify areas of improvement within workflow solutions through ongoing research and validation
Ensure that the integration, design and solution adhere to best practices
Maintain current and ongoing knowledge of leading integration technologies
Resolve support cases that are escalated by the support team
Mentor Integration Specialists

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