Technical Consultant, Healthcare Revenue Cycle Implementation

Experian

4d•Remote

About The Position

As a Technical Consultant in Implementation, you will report to Experian Health, serve as a hands-on technical expert and subject matter authority for implementing complex healthcare software solutions. You will advise clients and internal stakeholders, leverage advanced technical knowledge of Healthcare Revenue Cycle and Experian Health solutions. You will apply modern AI capabilities to provide impactful results, configure and implement Experian Health software solutions for clients. You will focus on deploying Experian's software solutions for both front-end patient access and back-end revenue cycle management operations within healthcare organizations.

Requirements

3+ years' healthcare revenue cycle experience
Technical background with experience building scalable, cloud-native software solutions
Experience managing complex and cross-team projects in healthcare IT or related fields
3 years' experience in health software implementation consulting
3+ years of revenue cycle experience in a hospital environment
Expertise in JIRA, Confluence, Salesforce, Excel, PowerPoint, Visio, and Microsoft Team
Familiarity with cloud solutions (e.g., AWS) and enterprise-scale AI transformation programs
Knowledge of analytical techniques, decision tools, statistical analysis, machine learning, predictive modeling, and data mining

Nice To Haves

Training background
Epic and Cerner
Oracle domain knowledge
Exposure to automation centers of excellence and enterprise-scale AI programs

Responsibilities

Be the expert for implementing Experian's complex software solutions across patient access and revenue cycle management workflows, providing deep technical insights and guidance
Lead technical discussions for product integrations and solutions spanning multiple technical applications
Consult with clients and internal partners, explaining complex solution methodologies and implementation results to both technical and non-technical audiences
Present technical concepts to non-technical audiences, distilling details into clear, relevant business narratives
Use AI and generative AI tools (e.g., Copilot, ChatGPT) to provide the latest healthcare solutions and support client adoption of Experian's advanced capabilities
Document and analyze client requirements, contributing to end-to-end implementation success with a client-first approach
Manage multiple high-profile, complex technical implementation projects concurrently
Collaborate with project managers, product managers, software development managers, and implementation teams to ensure delivery of solutions to customers
Conduct technical presentations, demonstrations, and workshops for clients and internal cross-team partners
Create comprehensive documentation for technical implementation operations and processes
Track technical project progress, manage timelines, and ensure all partners are informed and engaged, keeping projects on track to meet client KPIs
Advance goals related to implementation operations and recommend improvements based on performance data

Benefits

Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume