Technical Claim Manager-Casualty/Construction Defect
About The Position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Position Purpose Under occasional supervision, responsible for establishing, maintaining, processing, and resolving liability claims within defined authority. Obtains information regarding each claim through various means of investigation to evaluate coverage, liability and damages with the goal of prompt, efficient and accurate resolution.
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field.
- 5+ years of claim handling experience is preferred.
- Be proactive in initial investigation, claim handling and resolution.
- Superior communication skills to work effectively with insureds, underwriters and claimants.
- Excellent negotiation skills
- Must be detail-oriented and practice good organizational skills.
- Self-motivated and task-oriented.
Nice To Haves
- Prior construction defect claim experience is also preferred.
- A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
Responsibilities
- Responsible for managing moderate exposure General Liability claims, including bodily injury, property damage and some construction defect claims.
- Investigate, analyze, and review new claims for coverage, liability, damages, and reserves.
- Manage investigators, adjusters, attorneys, and experts as needed.
- Maintain both litigated and non-litigated third-party injury and damage claim files to ensure claims are properly documented, adjusted, and paid.
- Participate in special claim projects and other duties as needed.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
