Technical Claim Director-Casualty Major Case Unit (hybrid)

RLI Insurance•Atlanta, MO

12d•Hybrid

About The Position

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Requirements

Typically requires a bachelor’s degree in business administration, insurance, or a related field; and
8+ years of relevant legal or insurance related experience with general liability claims.
Meaningful experience handling liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States.
Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.

Nice To Haves

A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
A strong focus on U.S. south and southeastern states, as well as California, would be beneficial.
Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims and would benefit from having experience with handling claims for different types of insurance risks and policies ( e.g. construction, premises liability, marine, etc.).

Responsibilities

Handle potential high-exposure, complex bodily injury and property damage claims across the United States (excluding New York).
Handle all aspects of claim-handling, including fact investigation, coverage analysis, claim evaluation, and litigation management.
Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
Develop and implement claim resolution strategies and identify claims where trial is appropriate.
Select, retain, and direct appropriate defense counsel on litigated cases.
Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
Assist Underwriters in review of submissions of policies as needed.
Lead in special projects and other duties as needed.
Occasional travel for mediations and trial as necessary.

Benefits

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses