Technical Business Analyst

Financial Times • New York, NY

2d • $80,000 - $85,000 • Hybrid

About The Position

We are looking for a Technical Business Analyst to join the software engineering organization at FT Specialist US. This role is integral in supporting three agile product teams that develop internal and customer-facing web applications critical to our specialty journalism platforms.
The ideal candidate will have a foundational background in web software development, coupled with experience gathering and documenting requirements for technical projects. If you enjoy working at the intersection of business needs and technical solutions—and thrive in a close-knit, collaborative team environment—you’ll fit right in.
This role works with the Director of Business Analysis and offers the opportunity to work in an ambitious culture backed by the reputation, resources, and support of the wider Financial Times organization.

Requirements

• Bachelor's degree in Computer Science, Web Science, Information Technology, or equivalent work experience.
• 1–3 years of experience in documenting business and technical requirements in a software development context.
• Working knowledge of tools such as Jira, Confluence, diagramming software, and content management systems.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Strong time management and organizational skills.
• Ability to work across multiple engineering teams and other internal partners.

Nice To Haves

• Familiarity with technologies such as ad tech, subscription systems, or paywalls is a plus.

Responsibilities

• Elicit and document business and functional requirements through user stories, interviews, and collaborative workshops.
• Analyze current systems and workflows to identify limitations and recommend improvements.
• Conduct impact assessments for proposed enhancements and upgrades.
• Partner with engineering teams to develop solutions for content management systems, publishing pipelines, paywall systems, APIs, personalization tools, and search functionality.
• Investigate emerging technologies (e.g., AI, automation, analytics tools) for adoption across the digital portfolio.
• Develop test plans and lead User Acceptance Testing (UAT) for newly released features.
• Collaborate with engineering and QA teams to solve bugs, analyze error logs, and validate fixes across multiple test environments.
• Maintain accurate documentation on CMS features, publishing workflows, platform architecture, API specifications, and release notes.

Benefits

• Our benefits vary by location but we are committed to providing best-in-class perks across all our offices.
• These include generous annual leave, health coverage, 401(k) and company match, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community.
• Full details of our benefits are available here.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees