Technical Business Analyst

Gen ReStamford, CT
3dRemote

About The Position

The Technical Business Analyst plays a pivotal role on our Global Life Business Technology team. The role partners with cross-functional stakeholders and external clients to design, build, and deliver best-in-class solutions that drive our business forward. This is a high-visibility role where the candidate's expertise will shape the future of our technology and business processes—including the integration of artificial intelligence (AI) and data-driven solutions.

Requirements

  • Bachelor's degree (or higher) in Information Science, or a related field, or equivalent experience.
  • 7+ years' experience as a product owner, business analyst, or project manager in software development projects.
  • Strong knowledge of SQL, relational databases, SDLC, and Agile methodologies.
  • Proven track record of delivering projects on time and within budget.
  • Exceptional communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.
  • Creative, analytical, and a natural problem-solver.
  • Collaborative mindset and ability to build effective relationships across the organization.

Nice To Haves

  • Product Owner and/or CBAP certification is a plus.
  • Experience in the insurance or reinsurance domain is highly desirable.

Responsibilities

  • Lead business requirements, analysis, and testing phases for business and technology initiatives.
  • Collaborate with stakeholders to understand business needs and translate them into actionable technical solutions.
  • Design high-level technical architectures, including frontends, databases, interfaces, and AI-powered components.
  • Identify opportunities to leverage AI to optimize business processes and decision-making.
  • Facilitate business process improvements and manage product development teams to deliver strong end products.
  • Develop and implement test plans to ensure quality and successful project delivery.
  • Provide regular project updates to stakeholders, ensuring transparency and alignment.
  • Prepare solutions for deployment, including documentation, training, and support planning.
  • Manage project scope, resources, budgets, and timelines for small to medium-sized initiatives.
  • Partner with global teams across the USA, Europe, and Asia, requiring occasional flexible hours.
  • Support end-users with business queries and provide technical assistance and cross-training.
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