Technical Business Analyst
About The Position
Use technical and user requirements to create the appropriate KPIs while working with stakeholders to determine relevant targets; Analyze business needs and requirements to understand the business impact of changes in business processes, OT, and other complex technical systems; Design, test, and implement solutions that meet business needs and align with WPMIs technology strategy; Recommend system and process changes, and work with technical and business stakeholders to implement these changes; Document and evaluate existing business processes and workflows; Create detailed business analysis documents, including project plans, business requirements documents, and functional specifications; Manage and prioritize Infrastructure-related projects based on business needs; Conduct user acceptance testing to ensure the functionality of system solutions; Facilitate training and provide support to business users on new systems or processes; and Monitor the effectiveness of implemented solutions and make necessary adjustments to ensure optimal performance.
Requirements
- Above foundation, and demonstrable knowledge of MOW preferred, IT, OT, UI and CE design experience
- Six to twelve (6-12) year's of experience with Maintenance of Way preferred, IT, OT, UI, and CX
Nice To Haves
- Bachelors degree in engineering, communications, business management, information technology or related field
- Rail/ transit project experience is heavily/strongly preferred
Responsibilities
- Use technical and user requirements to create the appropriate KPIs while working with stakeholders to determine relevant targets
- Analyze business needs and requirements to understand the business impact of changes in business processes, OT, and other complex technical systems
- Design, test, and implement solutions that meet business needs and align with WPMIs technology strategy
- Recommend system and process changes, and work with technical and business stakeholders to implement these changes
- Document and evaluate existing business processes and workflows
- Create detailed business analysis documents, including project plans, business requirements documents, and functional specifications
- Manage and prioritize Infrastructure-related projects based on business needs
- Conduct user acceptance testing to ensure the functionality of system solutions
- Facilitate training and provide support to business users on new systems or processes
- Monitor the effectiveness of implemented solutions and make necessary adjustments to ensure optimal performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
