Technical Business Analyst (RPA - Robotic Process Automation)

H.W. Kaufman Group

1d

About The Position

The Technical Business Analyst serves as a key liaison between business stakeholders and technical teams, translating business needs into clear, actionable requirements that support process improvements, automation solutions, and automation enhancements. This role builds on foundational business analysis skills and requires firsthand experience with requirements elicitation, documentation, a solid understanding of Robotic Process Automation, and collaboration within an agile delivery environment.
Responsibilities
Works independently on moderately complex initiatives, partners closely with developers and product teams, and contributes to continuous process improvement across the organization
Work with business partners to develop automation strategies for new and existing, on-premises and cloud-hosted applications
Responsible for working on automation projects to provide requirements, solution options, process definition documents, and process flow diagrams
Elicits and documents business and technical requirements that drive key business components through a project or platform enhancement lifecycle
Collaborates closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating communication among all parties, including vendors
Gathers and translates business requirements into Automation design specifications or technical tasks using standardized documentation
Analyze existing processes for automation, participate in design and code reviews, analyze processes for ROI, perform process improvement metrics gathering, and document all automation processes
Engage with developers and business partners to achieve target outcomes

Requirements

• Bachelor’s degree in computer science, Information Technology, Business Administration, or equivalent work experience
• 5+ years experience in Information Technology and business/industry
• 5+ years experience working on moderate-to-complex projects or systems
• Experience with conversion of business and functional requirements to use cases, epics, and stories with acceptance criteria
• Solid background with requirements gathering and analysis
• Must be a constant learner with an eye towards continuous improvement
• Strong understanding of the full Software Development Life Cycle (SDLCs), including Scrum and Waterfall
• Possess risk assessment, problem resolution, negotiation, and influencing skills
• MS Office Suite
• Edge and Chrome browsers
• Lucid Suite/Visio
• Jira Cloud
• Confluence Cloud
• Excellent oral and written communication skills with ability to explain technology in business terms

Nice To Haves

• Understanding with business accounting or insurance is a plus
• One RPA language (Automation Anywhere, UiPath, etc.)
• One structured query language (SQL)

Responsibilities

• Works independently on moderately complex initiatives, partners closely with developers and product teams, and contributes to continuous process improvement across the organization
• Work with business partners to develop automation strategies for new and existing, on-premises and cloud-hosted applications
• Responsible for working on automation projects to provide requirements, solution options, process definition documents, and process flow diagrams
• Elicits and documents business and technical requirements that drive key business components through a project or platform enhancement lifecycle
• Collaborates closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating communication among all parties, including vendors
• Gathers and translates business requirements into Automation design specifications or technical tasks using standardized documentation
• Analyze existing processes for automation, participate in design and code reviews, analyze processes for ROI, perform process improvement metrics gathering, and document all automation processes
• Engage with developers and business partners to achieve target outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level