Technical Assistant

Hub International Insurance • Burbank, CA

17h • $21 - $23

About The Position

The ideal candidate for this position will possess excellent customer service skills and serve as a technical resource to a large and growing binding and brokerage team. Successful applicants will work with the in-house underwriter to request and review underwriting information for processing of endorsements, and processing bind orders.

Requirements

• 5 years’ experience with property and casualty lines of business preferred.
• One year of wholesale insurance experience
• High School graduate required; College courses preferred.
• Must have experience and knowledge of Commercial Lines E&S products, along with some Personal Lines E&S products.
• Previous work experience in the fields of insurance underwriting, customer service, with a successful track record
• Positive attitude and enjoys helping others through frequent phone and email communication.
• Excellent written and verbal communication skills
• Ability to work well under pressure to meet tight deadlines in a fast-paced environment.
• High level of adaptability to meet the needs of various situations.
• Strong organization skills, with a high level of detail orientation.
• Proficiency in Microsoft Word and Excel and various rating portals.
• Technical Assistant experience or three years of general insurance experience

Responsibilities

• Provide and/or assist with audits, binders/invoicing, and endorsements through managing all company correspondence in a timely manner.
• Respond promptly to all requests from brokerage team, underwriters, retailers, or managers regarding account servicing issues.
• Develop a professional rapport with clients and underwriters to enhance new and ongoing business relationships.
• Follow departmental procedures with accuracy, efficiency, and meeting compliance standards.
• Act as liaison between clients and the underwriter to manage all account documentation.
• Initiate cancellation and non-renewal notices according to statutory and contractual requirements.
• Maintain suspense system and follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.
• Maintain current knowledge of the insurance industry through attendance of virtual workshops, seminars, literature reviews and/or formal continuing education.
• Inspections ordering.
• Order renewals in company portal.
• Other duties as assigned.
• Interest or knowledge with Personal lines homeowner property book support.

Benefits

• HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees