Technical Applications and HW Apprentice

Trane Italia•Manchester, NH

27d•Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is central to their business, and they invite individuals who dare to challenge what's possible for a sustainable world to join them. The digital solutions team is at the forefront of developing next-generation climate technology aimed at reducing demand-side energy consumption and emissions. This team, which includes BrainBox AI and Nuvolo, combines technical expertise with advanced analytics to create data-driven solutions that benefit customers, communities, and the planet. The role involves contributing to advancing AI in HVAC and driving analytics for greater efficiency, helping to engineer solutions for stronger communities and a sustainable world. The company operates with a BrainBox AI Workplace Presence model, dedicating specific in-office days each month for relationships, learning, and innovation.

Requirements

Associates degree in Computer Science, Electrical Technology, IT or related field.
0-2 years of relevant experience
Ability to read schematics and troubleshoot low-voltage hardware and electrical systems.
Ability to understand HVAC mechanical plans, wiring diagrams and building drawings.
Proficiency in using Visio, AutoCAD or similar CAD software and related tools.
Proficiency with Microsoft Word, Excel and PowerPoint or equivalent applications.
Good communication skills and the ability to build rapport with colleagues.
Detail-oriented with strong organizational and multitasking abilities.
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

Practical experience, relevant skills, and alignment with leadership principles (for candidates without a degree)

Responsibilities

Provide Documentation Control for the Retail group by facilitating the Engineering Change Notice (ECN) process from change-start to change-completion.
Assist in maintenance of mechanical drawings for our internal products and applications.
Collaborate with Field Operations to develop EMS installation documentation packets, user guides, quick start guides, and instructional documentation.
Support sales quoting by reviewing customer drawings for orders and creating EMS bills of materials.
Assist in the physical/electrical evaluation of returned products.
Handle and coordinate incoming and outgoing material at the Manchester office location.
Support Retail Deployment and Solutions Engineering personnel with field-related HW questions.
Assist in maintaining calibration of company-owned equipment at the Manchester, NH facility and distributors.
Provide clerical/administrative support, including tracking forms and reports, filing master documents, and distributing documentation to departments or customers.
Manipulate, modify, and update documents and drawings using Microsoft Word, Excel, Visio, and AutoCAD.
Proactively identify opportunities to improve processes and enhance the customer experience.
Strive to exceed customer expectations by providing personalized support and solutions tailored to their specific requirements.