Sr. Technical Analyst or Technical Analyst II or I

Southwest Power Pool • Little Rock, AR

2d • Hybrid

About The Position

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive and transparent pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance Relocation bonus (if applicable) Hybrid working environment for positions that are eligible Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying. COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Southwest Power Pool (SPP) is seeking a skilled and self-directed Senior Technical Analyst to play a key role in maintaining and enhancing the systems, applications, models, and data exchanges that support the core functions of SPP’s Reliability Coordination, Tariff Administration, Regional Scheduling, Market Operations, Balancing Authority, and Training services. As a Technical Analyst you will: Ensure the accuracy and integrity of SPP’s Energy Management System (EMS) and Source Modeling Tools, oversee model development, real-time data exchanges, and system enhancements in alignment with governing standards and internal policies. The ideal candidate is experienced, technically adept, and capable of making informed decisions independently—even under pressure.

Requirements

• Bachelor’s degree in mathematics, data science, engineering, related field, or equivalent work experience
• (6) years of job-related experience for Sr. Technical Analyst
• (2) years of job-related experience for Technical Analyst II
• No experience required for Technical Analyst I
• Proficient using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal and teamwork skills
• Demonstrated excellent written and verbal communication skills
• Understanding of and compliance with SPP Policies and Procedures
• Strong analytical skills
• Availability for after-hours callout, and for on-call

Nice To Haves

• Advanced degree in economics, math, engineering or other related field of study.
• Working knowledge of EMS state-estimator and/or power flow software
• Working knowledge of the Common Information Model (CIM) or other representations of utility models,
• Experience with data handling and analysis of large data sets (SQL, SQLite, HABITAT)
• Hold an active NERC System Operator Certification
• Electric Utility Industry experience

Responsibilities

• Maintain and enhance SPP’s Network, EMS, and Commercial Models, ensuring data accuracy and integrity.
• Support and improve key applications such as State Estimator, Alarm, RTCA, Load Forecasting, and Outage Scheduler.
• Coordinate system changes and enhancements, including testing and implementation of vendor software.
• Ensure compliance with change control procedures and SSAE16 control activities.
• Manage data exchanges (ICCP) and collaborate with neighboring systems for model consistency.
• Document methods, investigate system issues, and communicate effectively with internal and external stakeholders.
• Provide leadership on modeling initiatives, facilitate stakeholder groups, and support budget development.

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees