Technical Advisor - Professional Technology & Support

Canon Careers • Burbank, CA

14d • Onsite

About The Position

Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you! Utilize your technical expertise and industry experience to demonstrate Canon’s imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.

Requirements

• Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
• Experience with PTZ/remote camera systems, control and streaming protocols is required
• Requires relevant technical training experience including curriculum development
• Must have good verbal and written communication skills
• Flexibility to work some evenings and weekends during events
• Highly organized, self-starter with excellent interpersonal skills in changing environments
• Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Ability to multitask and prioritize projects and deadlines
• Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams

Nice To Haves

• Experience in the technical aspects of motion picture production and/or the live broadcast market preferred

Responsibilities

• Serve as on-site manager to oversee and execute product management’s vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
• Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
• Conduct and manage in person and virtual product demos and product training seminars
• Collaborate with Canon’s Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
• Represent Canon in on camera interviews, social media and marketing content
• Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
• Represent Canon as expert in the field at local association and cinema community events
• Foster third party relationships

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees