Advisor Support Professional

Corebridge Financial • Houston, TX

4d • Hybrid

About The Position

As an Advisor Support Professional, you will provide quality service to our field partners and clients in a call center environment. Act as an advocate for VFA Broker Dealer by utilizing excellent communication, problem solving, research and analytical skills to assist with complex issues regarding account statuses, balances, account transfers, and general inquires. Provide professional, accurate and prompt service to field partners and clients with a sense of urgency at all times.

Requirements

• 1+ years of previous Inbound Call Center Experience
• Strong communication skills, including verbal, written, and interpersonal.
• Proficient in multitasking and navigating multiple systems and windows at once.
• Able to work in a fast paced, metric driven environment.
• Be available to work any shift within our hours of operations (8am-5pm (CST))

Nice To Haves

• Financial Services Industry Experience is preferred.

Responsibilities

• Provide quality service to our field partners and clients in a call center environment.
• Act as an advocate for VFA Broker Dealer by utilizing excellent communication, problem solving, research and analytical skills to assist with complex issues regarding account statuses, balances, account transfers, and general inquires.
• Provide professional, accurate and prompt service to field partners and clients with a sense of urgency at all times.

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed