Technical Account Manager - Sales-Oriented (US)
About The Position
At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager – Sales-Oriented, you will own the commercial success of a portfolio of key clients. You’ll act as the primary point of contact, helping customers optimize their experience with Simply.TV while driving revenue growth through renewals, upsells, and long-term account expansion. While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities.
Requirements
- Own client relationships and act as the main commercial and technical point of contact
- Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions
- Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
- Monitor account health, usage metrics, and potential risks, taking proactive actions
- Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
- Document client interactions, account plans, and track open items to ensure transparency
- Stay up-to-date on product updates, features, and industry trends
Responsibilities
- Own client relationships and act as the main commercial and technical point of contact
- Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions
- Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
- Monitor account health, usage metrics, and potential risks, taking proactive actions
- Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
- Document client interactions, account plans, and track open items to ensure transparency
- Stay up-to-date on product updates, features, and industry trends
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
