Technical Account Executive

DBSync Inc

19d•Remote

About The Position

As a Technical Account Executive at DBSync, you'll guide prospects and customers through their journey with our platform. You'll engage leads, understand their technical and business needs, and deliver tailored product demos that clearly showcase our value. You'll support customers through evaluation, onboarding, and issue resolution—ensuring a smooth experience while driving sales and achieving revenue goals.

Requirements

3-5 years of experience in IT or SaaS sales, preferably in B2B environments.
Experience with outbound sales, including cold calling, list building, and lead qualification.
Expertise in B2B Mid/enterprise sales and selling cloud-based or SaaS solutions.
Strong understanding of sales principles and customer service best practices.
Excellent verbal and written communication skills, with strong presentation abilities.
Deep technical understanding of data integration, cloud technologies, and SaaS-based solutions.
Strong analytical and problem-solving skills; able to interpret customer needs and market signals.
Energetic, friendly, and customer-centric mindset; strong work ethic in a fast-paced environment.

Nice To Haves

Familiarity with Salesforce CRM is a plus.
MBA preferred but not required.

Responsibilities

Deliver outstanding sales service and support to ensure high customer satisfaction.
Conduct product demonstrations and clearly communicate product features and technical value.
Guide clients through complex technical sales discussions, ensuring they understand the value of DBSync's solutions
Build prospect lists and generate new leads through outbound cold calls, emails, and follow-ups.
Manage full-cycle sales to meet monthly, quarterly, and annual revenue targets.
Collaborate with product, support, and marketing teams to ensure a consistent customer experience.
Work closely with product, marketing, and customer success teams to refine sales strategies.
Address customer questions, troubleshoot issues, and coordinate with tech teams for resolution.
Stay updated on industry trends, product developments, and competitors.
Identify opportunities to improve sales processes and enhance customer engagement.