Tech Writer

Koniag Government Services•Durham, NC

10h

About The Position

Tuknik Government Services, LLC a Koniag Government Services company, is seeking a Tech Writer to support TGS and our government customer in Durham, NC. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The role provides IT technical and administrative support for special projects in support of agency’s Facilities functional and informational goals. The Technical Writer (how do you want to list this position – I.e. Special Projects Administrative Support) will support this function to manage meaningful and accurate documentation. In support of this task, the contractor shall independently develop and manage various information sources including:

Requirements

Preferred Candidate with Associate’s Degree in related field and minimum of three (3) years of experience in this area: IT technical writing experience, able to articulate themselves through both speech and writing, and be able to work in a fast paced, team environment.
Working knowledge of: WordPress
OneStop Concepts
SharePoint
Maintaining Employee Database
Facility ticket management system (i.e. Tririga)
Workflows
Microsoft InfoPath Forms
Microsoft Office: Word, Excel, Outlook
Microsoft Visio
MS Teams
Style Guide & Templates

Responsibilities

Forms (Microsoft InfoPath)
Spreadsheets (Microsoft Excel)
Maintain documentation for the OneStop Special Projects Team utilizing WordPress
Assist with the ordering of supplies, maintaining supply inventory, and stocking business centers
Maintain Floor Plans, Cubicle/Office assignments Database and OneStop website/MS Teams
Convert documents to .PDF files using Adobe software.
Manage Keys records
Manage and Coordinate Employee Database updates
Assist Facilities with building maintenance and requests (Using Tririga system)
Attend facilities meetings, take notes, and deliver meeting notes
Formulate reports for management.
Support phases of office relocations with the Office of Resource Management and the Office of Budget Management.
Analyze various documentation: tune, record and explain processes using various software products, such as Adobe and SnagIt.
Add informational, resources, and documentation to designated SharePoint locations using various SharePoint modules.
Translate technical information into clear, readable documents to be used by technical and non-technical personnel.
Diagrams and flow charts (Visio software)