Tech Training Instructor (9075) - Elevator & Escalator

Septa • Philadelphia, PA

1d • Onsite

About The Position

Design, develop, prepare and instruct courses in various disciplines related to Elevator & Escalator maintenance and operations. Monitor students’ progress to ascertain their level of proficiency. Counsel students on technical matters.

Requirements

• High School Diploma plus four (4) years relevant maintenance experience in the Elevator & Escalator field.
• An equivalent combination of Technical School or advanced education in a relevant field (one year education equates to two years of experience) may be considered.
• Knowledge of modern E&E maintenance practices and procedures required.
• Must be technically fluent in subjects of instruction and conversationally correct in all other aspects of E&E maintenance.

Responsibilities

• Prepares, adapts and implements basic programs to specific applications using objective guided course evaluations.
• Evaluates programs for effectiveness.
• Develop and maintain programs suitable for performing the goals of Technical Training with the most efficient means using state-of-the-art technology.
• Develops specialized and advancement training programs for SAM, as well as hourly employees in accordance with client demands, needs analysis and maintenance data.
• Research, develop, and/or procure instructional aids required for technical training including, but not limited to: printed data, films, audio and video tapes, charts, circuit boards and diagrams.
• Assess student comprehension and progress by preparing, evaluating and administering verbal, written and task performance tests.
• Participates in the process of annual testing with State Inspector to stay current on latest policies.
• Tutors students to determine their understanding of course data and their proficiency in equipment maintenance and repairs.
• Consults with training support personnel for the purpose of developing an organized, comprehensive and highly motivating curriculum.
• Consults with maintenance and maintenance support managers to determine instructional requirements.
• Monitors the impact of training for long-term effectiveness in achieving client’s maintenance objectives.
• Conducts training sessions using the latest methods and insights into adult learning and education, both theory and practice.
• Supervises students, both SAM and hourly, to ensure optimal work management while they are in a training session.
• Serves as a cross-trained backup instructor in a secondary field of technical training.
• Responsible for interpreting all appropriate technical memos, service bulletins and notices on relevant topics.
• Assists client in designing and amending maintenance inspection procedures.
• Analyzes and diagnoses E&E maintenance problems.
• Provides trouble-shooting assistance to mechanics in the field and technical assistance to front line managers.
• Physically demonstrates procedures and verifies students’ ability to perform procedures as required.
• When needed, ensure maintenance functions are properly performed by students so equipment can be returned to operation.
• Continuously develops and maintains expertise in E&E technical areas.
• Interfaces with various government regulatory agencies on E&E maintenance and inspection issues.
• Maintains contact with counterparts in other transit agencies to keep abreast of current developments.
• Evaluates tools and equipment used by clients for safety applications and proper usage.
• Maintains working knowledge of the function and structure of the Operations Training Department.
• Works with the Maintenance Department to develop and recommend policies, practices and procedures for the maintenance of E&E equipment and tools to ensure the efficient provision of services.
• Identifies E&E maintenance problem areas and recommends improvements.
• Remains vigilant about any situations or conditions which may impact or impair the safety of SEPTA customers, maintenance personnel, equipment or employees.
• Coordinates with System Safety, Operations and E&E to promote safe work practices.
• Resolves issues and responds to inquiries with a minimal degree of supervision.
• Serves as a temporary backup to the position of Chief Instructor when needed.
• Represents SEPTA as an expert witness for technical subject matter in litigation.
• Performs other duties as assigned.

Benefits

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees