Tech Support Spec, Sr (PGen) (Westwego, Louisiana, United States)

Entergy • Westwego, LA

33d • Hybrid

About The Position

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant.

Requirements

• High school diploma or GED or equivalent work experience
• Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
• Proficiency in all applications of the Microsoft Toolkit
• Must possess good computer skills
• Ability to work independent of direct supervision
• Good communication skills also required
• Duties often require call outs and work after normal hours
• Be able to keep records and reports

Nice To Haves

• Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

Responsibilities

• Conduct root cause analysis and prepare reports for management use
• Provide primary or backup technical support for various plant system and processes
• Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
• Provide technical support to maintenance, outage, and capital projects
• Technical Lead on specific / complex projects
• Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. May engage in the review of diagnostic services (vibration analysis, off-line motor testing, Infra-red, performance testing, vacuum leak-detection, etc.) done by a 3rd party.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Utilities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees