Tech Support Representative

Power Monitors, Inc. • Virginia, VA

4d

About The Position

PMI is seeking an experienced candidate to provide technical customer support for advanced instrumentation and PC and web-based software, perform software and hardware product testing, and create and maintain product documentation. Excellent PC troubleshooting skills are required, including experience with diagnosing PC driver, communication, and security problems. Overnight travel is required. An electrical background or experience in the electric utility industry would be helpful. Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. We provide a wide range of services including 24/7 Tech Support, industry-leading power quality training, and a robust line of compact, wireless power quality test equipment and software. With a commitment to fantastic customer service, we have been helping electrical utilities and their customers detect, measure, and remediate power quality issues worldwide since 1986. Power Monitors, Inc. is growing rapidly and we want YOU to join our team! We are the industry leaders in the design, development, and manufacture of the best power quality tools available to electrical professionals worldwide! We are located in the Shenandoah Valley, just south of Harrisonburg, VA in Mt. Crawford, Virginia. Company Benefit Plan includes: Health Insurance Health Savings Account Dental/Vision Insurance Supplemental Insurance Employer paid Life Insurance Paid Leave 401(k) Retirement plan with Company match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer

Requirements

• Excellent PC troubleshooting skills are required, including experience with diagnosing PC driver, communication, and security problems.
• Overnight travel is required.

Nice To Haves

• An electrical background or experience in the electric utility industry would be helpful.

Responsibilities

• provide technical customer support for advanced instrumentation and PC and web-based software
• perform software and hardware product testing
• create and maintain product documentation

Benefits

• Health Insurance
• Health Savings Account
• Dental/Vision Insurance
• Supplemental Insurance
• Employer paid Life Insurance
• Paid Leave
• 401(k) Retirement plan with Company match
• Education Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed