Tech Service Sales - Bamberger Amco Polymers

Ravago Americas

About The Position

The role of the Technical Service Engineer / Plastics Engineer is to provide commercial technical support at existing and targeted customers. This position requires interaction with a variety of customers, suppliers, agencies, testing facilities, as well as with various personnel within the Ravago organization. This position will cover the South Region.

Requirements

Bachelor’s degree in Plastics Engineering, Plastics Technology, Material Science preferred or equivalent experience.
Capable of effectively managing a heavy travel schedule and skilled at prioritizing projects and day to day task

Responsibilities

Hands-on Processing assistance and/or troubleshooting processes (injection, extrusion, blow-molding)
Answering a variety of plastics related questions on material properties, processing, equipment, testing, etc.
Application review/material selection
Mold design review
Attending customer meetings as the ‘technical expert’
Presenting technical workshops
Providing general support for technical questions, requests for technical literature, material properties or other technical documents.
Assisting with determining the cause of part failures
Specification approval assistance
Work on projects such as developing technical presentations, competitive offset lists; assisting Business Development Managers with special projects, etc.
Answering a variety of plastics related questions on material properties, processing, equipment, testing, etc.
Participating in conference calls with customers on technical discussions
Provide Technical support during processing trials.
Write Technical report of trials and or customer projects.
Write visit reports to document their visits and disseminate information as well as to help the rest of the Technology Group learn from them.