Tech Risk Assurance lead - CTC Cloud & Technology Resiliency

JPMorgan Chase & Co.•Plano, TX

33d

About The Position

The CTC Business & Technology Resiliency Lead will drive the design, development, execution, and maintenance of business impact assessments, technology and business resiliency and recovery plans for operational resilience across Cybersecurity and Technology Controls (CTC) to ensure critical business processes remain available during a disruption. Ensuring that resiliency is designed across the life cycle of applications, thereby driving the timely and successful execution of the Recovery and Resiliency strategy. Work closely with peers from the Cybersecurity Line of Business, Technology, and Firmwide governance to continue to drive best-in-class resilient applications.

Requirements

Formal training or certification and 5+ years of experience in technology resiliency, cloud (especially AWS), infrastructure, or security.
Hands-on experience designing, deploying, and managing resilient systems in AWS, including use of AWS native services for backup, recovery, high availability, and security.
Experience with chaos engineering tools such as Gremlin to test and improve system resilience in cloud environments.
Strong knowledge of network architecture, cyber risk, distributed technologies, and business continuity principles.
Experience with disaster recovery planning, testing, data analysis, and reporting.
Familiarity with Infrastructure as Code (e.g., Terraform, AWS CloudFormation) and automation tools is a plus.
Experience with regulatory frameworks (NIST, FFIEC, etc.) and tools such as Excel, JIRA, and Confluence.
Data analytics skills using Excel and other data analysis tools.
Ability to create and promote a culture of continuous process improvement with a risk and controls mindset.
Proven track record of meeting deadlines, delivering results, and taking accountability and responsibility for independent workload.
Strong relationship-building and networking skills across the firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership.

Nice To Haves

BA/BS Degree or equivalent experience.
Certifications such as AWS Solutions Architect, CISSP.
Programming experience (Python, SQL) is a plus.
Experience working with auditors.
Familiarity with JIRA, Confluence, Alteryx, Tableau, or Qlik.

Responsibilities

Champion the CTC Resiliency team, representing the organization in stakeholder engagements.
Develop, execute, and maintain business impact assessments, resiliency plans, and technology recovery strategies for critical business processes and applications.
Leverage experience in designing, implementing, and maintaining resilient systems and solutions in cloud environments, with a particular emphasis on applying best practices for security, availability, and disaster recovery. Bring hands-on experience in building and supporting resilient cloud environments, with strong familiarity in AWS best practices for security, availability, and disaster recovery.
Identify and deliver opportunities to strengthen resiliency through plan review, open communication, and by driving solutions with team members and function owners. Partner with product leads to create and maintain resiliency documentation.
Plan, execute, and coordinate resiliency tests (Recovery Strategy, Application, and MEPC) as required by regulatory authorities and designated objectives and standards (e.g., tabletop exercises, threat-informed scenarios, plan remediation, testing requirements, reporting), including the use of chaos engineering tools such as Gremlin to proactively test and validate system resilience.
Execute reporting and governance of controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance activities.
Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance. Address non-compliance and partner with application and governance teams to implement timely remediation steps.
Support crisis management events, ensuring effective communication and coordination across all levels of the organization.
Collaborate with technology, business, and governance partners to identify risks, define recovery objectives, and map dependencies, including those related to AWS and distributed technologies
Develop and maintain robust relationships, becoming a trusted partner with technologists, assessment teams, and application owners to facilitate cross-functional collaboration and progress toward shared goals.