Tech Intern Position Summary : Tech Interns are assigned to work at Central to provide computer/technology support to patrons using public computers and/or library digital services. Duties and Responsibilities Provide computer/technology support to patrons using public computers and in the idea lab including but not limited to: Microsoft Office Adobe Creative Cloud (Photoshop, Premiere Pro, Illustrator, etc.) Music Production Software (Logic Pro, Audacity, FL Studio) Internet browser and email issues Library public access & print systems Library digital services and collections Library digitization equipment Wi-fi connectivity support for patrons in the library. Assist patrons with user inquiries such as printing help, addition of funds to library accounts. Refer patrons to reference staff for inquiries beyond the scope of technology assistance. Ensure public internet usage rules are consistently followed. Report any problem, computer, security or behavioral to appropriate party Behavioral or computer usage to security Set up and operate AV equipment for library and external group use in public meeting rooms. Maintain library use statistics and report on types of questions, frequency of requests, etc. Demonstrate knowledge of and adherence to KPL policies and procedures. Work with 3D printers and process orders. Eligible interns will accept passport applications Complete other tasks as assigned.