· Maintains up-to-date functional knowledge of application and related operational workflows. · Collaborates with IT teams and stakeholders to define scope, goals, deliverables, and success criteria to create comprehensive project plans. · Provides day-to-day management of projects to ensure achievement of goals including managing project changes and developing contingency plans. · Engages members of TES team and other teams as needed to support projects. · Provides constituents with ongoing support and consults to assist with issue resolution. · Reliably and consistently gathers and shares information from/with the TES team, IT teams, and constituents. · Maintains knowledge and skills required to build the training materials. · Demonstrates effective presentation skills as assessed through training audits and/or classroom evaluations using a variety of delivery methods (min overall score =4.50). · Designs and maintains training/learning materials that are accurate and educationally sound utilizing a variety of designs/formats/delivery methods.
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Job Type
Full-time