IT FIELD SUPP SPEC II
About The Position
This position is responsible for customer support including workflow development, system configuration and development, innovative application deployment, change documentation, and may educate and inform staff on application functionality. The individual will anticipate business needs and think with a business owner mind-set based on a strong fundamental knowledge of the system and the organizational infrastructure to recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to stay current with the systems and/or applications as well as coordinate across multiple and varied teams to deliver solutions for the enterprise.
Requirements
- Associate degree
- A Bachelor’s Degree in IT with 2 years of IT experience; or a related Bachelor’s Degree with 4 years of IT experience; or an Associate’s Degree in IT with 6 years of IT experience; or a related Associate’s Degree with 8 years of IT experience is required.
- IT related degree
Responsibilities
- customer support
- workflow development
- system configuration and development
- innovative application deployment
- change documentation
- educate and inform staff on application functionality
- stay current with the systems and/or applications
- coordinate across multiple and varied teams to deliver solutions for the enterprise
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
