Tech Coordinator

The Walt Disney Company•Burbank, CA

5d•$89,000 - $119,300

About The Position

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. In the Global Network Engineering & Operations team, we are responsible for the Disney Global Network, the Studio Production Network and many other worldwide networks that support film-making, sports, parks, resorts, and all of the departments that make our businesses run

Requirements

3–5 years of relevant experience in technical coordination, business analysis, program support, or operational roles within technology, media, or production environments.
Demonstrated experience gathering, analyzing, and documenting business and technical requirements, including workflows, dependencies, risks, and constraints.
Proven ability to support cross-functional engineering and operations teams, acting as a coordination point between technical and non-technical stakeholders.
Strong analytical skills with experience producing cost, budget, and financial analyses, such as Total Cost of Ownership (TCO), forecasts, and variance reporting.
Experience coordinating or supporting the procurement lifecycle, including forecasting, purchasing, inventory tracking, contract review, and vendor coordination.
Working knowledge of project and program management practices, including schedule tracking, dependency management, and status reporting.
Experience managing and maintaining operational data and reporting, using tools such as spreadsheets, Airtable, Power BI, or similar analytics and reporting platforms.
Ability to facilitate meetings and working sessions, capture outcomes, and translate discussions into clear documentation and follow-up actions.
Experience supporting contract administration and vendor management, including Statements of Work (SOWs), renewals, and service tracking.
Strong written and verbal communication skills, with the ability to present information clearly to technical, business, and executive audiences.
Demonstrated ability to multitask and prioritize in a fast-paced, highly interdependent environment with multiple concurrent initiatives.
Strong organizational skills with a track record of maintaining accurate documentation, tracking actions to completion, and supporting auditability.
Collaborative mindset with strong interpersonal skills and the ability to build effective working relationships across teams.
Bachelor's degree with 3 years of related work experience.

Responsibilities

Serve as an embedded technical coordination and business analysis resource within engineering and program initiatives, supporting data‑driven decision‑making and recommendations.
Partner with engineering, operations, and business stakeholders to gather, analyze, and document workflow requirements , challenges, and dependencies across network and technology programs.
Facilitate business and technical working sessions with stakeholders to clarify scope, capture requirements, and translate needs into actionable documentation.
Develop and maintain Total Cost of Ownership (TCO) analyses for technologies, workflows, and initiatives, supporting executive reviews and investment decisions.
Coordinate the end‑to‑end procurement lifecycle for network‑related initiatives, including forecasting, purchasing, inventory tracking, and handoff to project and engineering teams.
Support annual and multi‑year fiscal planning activities , partnering with Project and Program Management to track initiatives, budgets, and forecasts.
Facilitate the annual maintenance and support contract renewal process , including inventory validation, renewal analysis, and coordination of approvals and payments.
Manage and maintain telecom expense, asset, and workforce data , including creation of reports, dashboards, and data feeds into tools such as Airtable and Power BI.
Support documentation and presentation of technical and architectural concepts across network teams, ensuring information is clear, accurate, and accessible to technical and non‑technical audiences.
Coordinate inputs from Trusted Partners and vendors into AOP, forecast, and PMO‑tracked activities , ensuring alignment with program timelines and expectations.
Perform contract administration for Statements of Work (SOWs) associated with projects and managed service providers, ensuring accuracy and compliance with approved scope.
Facilitate security review and mitigation communications between engineering, security, and business teams, tracking actions and follow‑ups to completion.
Maintain clear, organized documentation of requirements, analyses, decisions, and actions to support transparency, auditability, and operational continuity.