Tech Business Analyst Sr

American Electric Power•Columbus, OH

About The Position

At AEP, we’re more than just an energy company! We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! As a Business Analyst, you will support the AI Solutions development team by gathering requirements, shaping work into clear deliverables, and ensuring solutions meet business needs. You’ll work directly with business partners to assess opportunities, understand use cases, and connect needs with technical capabilities. You will also play a light project management role, helping keep financials, planning information, and PMO documentation aligned. This role blends analysis, coordination, communication, and operational support, all within a modern AI development environment.

Requirements

Education: Bachelor’s degree in business, information systems, computer science, engineering, or related field.
Experience: Minimum 5 years of experience in business analysis, product support, project coordination, or technical analyst role.
Equivalent combinations of education and experience may be considered.

Nice To Haves

Experience writing requirements, user stories, and acceptance criteria.
Proficient with Jira (boards, issues, and backlog grooming).
Familiarity with data, analytics, or AI/ML development concepts.
Strong communication and facilitation skills across technical and non-technical groups.
Experience supporting planning, budgeting, or operational reporting.
Ability to translate business needs into actionable work items.
Strong organizational skills and attention to detail in documentation and process management.
Strong Communication Skills.

Responsibilities

Translate business needs into clear, concise technical requirements.
Create and manage Jira epics, stories, acceptance criteria.
Support sprint planning by maintaining backlogs, facilitating refinement sessions, and coordinating scope and sequencing.
Work with stakeholders to explore opportunities for AI/ML solutions.
Help connect business use cases with existing platform capabilities and tools.
Facilitate discussions that clarify value, feasibility, and priorities.
Understand core development patterns and data/AI workflows to support effective communication.
Ensure requirements, tasks, and dependencies are well-defined for developers and solution engineers.
Support documentation of processes, decisions, and solution overviews.
Maintain financial updates, forecasts, and budgeting information for the team.
Ensure alignment with PMO processes and reporting expectations.
Support light coordination activities such as timelines, milestone tracking, and resourcing updates.