TECH ASSISTANT

SOUTHWEST MEDICAL IMAGING

27d

About The Position

The Tech Assistant plays a vital support role in the radiology department, ensuring smooth patient preparation and workflow efficiency for diagnostic imaging procedures. This position involves greeting and assisting patients, obtaining medical histories, preparing patients for exams, and maintaining safety protocols—especially in MRI environments. The Tech Assistant also performs clinical tasks such as starting IVs, running I-STAT tests, and working up labs for upcoming appointments. In addition to patient care, the Tech Assistant supports imaging operations by uploading outside studies, maintaining clean and stocked patient areas, and assisting technologists and staff with daily tasks. Flexibility to work at multiple locations and varied shifts is essential. This role requires strong interpersonal skills, attention to detail, and a commitment to providing exceptional customer service in a fast-paced healthcare setting.

Requirements

High school diploma or equivalent
Prior experience in a medical office; Radiology preferred
Basic computer skills required
Phlebotomy experience required; IV skills a plus
CPR
MA certification a plus
While performing the duties of this job, the employee is occasionally required to sit and regularly required to stand and walk for long periods of time. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, stoop, kneel, talk and hear. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 50lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
Must be to work on time, be flexible to work at multiple locations and work varied shifts.

Nice To Haves

Prior experience in a medical office; Radiology preferred
IV skills a plus
MA certification a plus

Responsibilities

Provide exceptional customer services with greeting and acknowledging all patients in a friendly and professional manner.
Ability to work in a fast-paced environment.
Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient’s exam.
Obtain detailed information on MRI safety sheet and have patient remove all personal belongs to ensure their safety.
Start IV’s and run I-STAT as needed.
Assist fellow co-workers with daily tasks.
Work up labs for next day appointments and other tasks that might be assigned.
Request outside imaging and/or upload outside imaging for comparisons.
Keep patient areas clean and stocked.
Other duties may be assigned.