Tech Assistant

RadNet • Palm Springs, CA

4d

About The Position

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Technologist Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Requirements

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and good written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.

Nice To Haves

• Graduated from the ImagingWorks program and perform duties as a Patient Service Representative, MRI Technical Assistant, and DEXA Technologist. This position will play a vital role in the assigned region and assist in coverage at the home location and as assigned across the region.
• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

Responsibilities

• Assists the modality technologist with different procedures within the scope of their job skills and licensure.
• Prints technologists’ daily schedule.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Confirms patient appointments.
• Schedules callback with patients when necessary
• Assists patients with their paper work when necessary.
• Verify patient identity correctly by adhering to appropriate Company policies.
• Explains exam/procedure to patients’ or coordinates with someone if language or other issue interferes with the patients’ accurate understanding of their procedures.
• Answers any questions the patient might have regarding their exam/procedure.
• Gives patients oral contrast as indicated by exam.
• Verifies patients’ insurance.
• Takes patients’ blood pressure for nuclear medicine exams.
• Ensures that supplies needed for the technologists are appropriately maintained and orders supplies when necessary.
• Upload previous exams and request addendums.
• Call doctors’ office for labs on patients, as needed.
• Complete film or CD requests for patients and/or outside facilities.
• Request priors from outside facilities.
• Consult with Radiologist, as needed.
• Assists front office, as needed.
• Assist the insurance verification department and retrieve authorizations, as needed.
• Promotes public relations through excellent service to patients, referring physicians, vendors and other clients on the phone and in person.

Benefits

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED