Essential Job Duties Sort, repair, test and hands-on troubleshoot electronic hardware, including but not limited to servers, network equipment, computers and spare parts Configure products to customer specifications and create discrepancy reports Provide customer technical support Interface with inventory, production control, supply chain, and sales teams to troubleshoot and resolve any customer’s technical issues Address any inventory spec issues and provide updates to supply chain, inventory control and management assistance teams Adhere to and maintain ESD and safety requirements in all required work areas Competencies Ability to work in a fast paced environment and learn quickly Self-motivated with attention to detail Teamwork experience and strong team player Experience Prior experience with assembling or hands-on testing of IT hardware (specifically Dell or HP) Education High school diploma or equivalent Certifications Any or all of the following training certifications: Certified Network Administration (CNA) Cisco Certified Network Administration (CCNA) A+ Certification Microsoft Certified System Administration (MCSA) Microsoft Technical Administration (MTA) Server+ Certification Network+ Certification Software Requirements General knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint) Microsoft Access Database experience a plus Experience in SAP or SAP ByDesign is a plus Physical Demands Ability to lift up to 35 lbs Position Type Full-Time/Regular FSLA Non-exempt ServerMonkey is an equal opportunity employer #LI-TT1 We are an Equal Opportunity/Affirmative Action Employer.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees