Team Supervisor
About The Position
Now Open Due to a Transfer: Team Coordinator Opportunity Location: Ghent area of Norfolk Schedule: Monday–Friday, 10 a.m.–6 p.m. | On-call | Exempt We have a Team Coordinator opening due to an internal transfer, and we are looking for a strong, experienced supervisor ready to take full ownership of a location. This is not an assistant role. You will be the only supervisor on site, responsible for leading and supporting a large team of Direct Support Professionals who provide services to adults with developmental disabilities. If you are someone who thrives in leadership, enjoys managing people, and knows how to keep a complex operation running smoothly, this role is for you. This opening gives you the chance to truly run a location, lead a team, and make a difference every day. Apply today if you’re ready to lead.
Requirements
- Proven experience supervising a large team
- Confidence making decisions and managing a full operation
- Strong communication and leadership skills
- Ability to balance people, compliance, and daily operations
- Experience in human services or a related field (1+ year preferred in a supervisory or leadership role)
- Strong communication and interpersonal skills, with the ability to lead and motivate a team
- Demonstrated ability to support individuals with developmental disabilities in community or residential settings
- Open to person-centered practices and daily living support strategies
- Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally
- Strong problem-solving, time management, and organizational skills
- Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)
- High school diploma or GED required; Associate’s or Bachelor’s degree in Human Services or related field preferred
- Must have a valid driver’s license, an acceptable driving record, and reliable transportation
- Ability to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)
- Must meet state and agency background check requirements
Responsibilities
- Serve as the primary and only supervisor for the location
- Lead, coach, and manage a large DSP team
- Handle scheduling, coverage, payroll, and staffing needs
- Run team meetings and hold staff accountable
- Ensure services meet Medicaid and licensing standards
- Oversee documentation, quality, and compliance
- Step in to support people with daily living skills when needed
- Provide on-call leadership and respond to issues as they come up
Benefits
- Health insurance (up to 93% paid, includes vision)
- Dental and life insurance at no cost
- Optional disability, additional life, and flexible spending
- 12 paid holidays and generous paid time off
- 401(k) and profit-sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
