Norterra BackLot - Team Member

Harkins Theatres • Phoenix, AZ

14h • Onsite

About The Position

The BackLot Team Member’s (BLTM) primary responsibility is providing an elevated guest experience through exceptional service and hospitality.

Requirements

• Are at least 16 years of age.
• Required to obtain and maintain a current food handler’s card and/or food safety certification.
• Available to work nights, weekends, and holidays.
• Able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible, and operate a point-of-sale system.
• Able to work in a fast-paced, loud environment, with multiple flashing lights, while in a standing position for extended periods of time.

Responsibilities

• Greet guests and make them feel comfortable by establishing a personal connection.
• Communicate promptly, courteously, and effectively with all guests, management, and fellow team members.
• Be knowledgeable about the BackLot brand, arcade equipment, and items sold to be able to answer questions, make recommendations and upsell.
• Maintain the cleanliness of the entire facility, which includes the entry way, restrooms, arcade games, bowling area etc.
• Sell/reload game cards, gift cards, merchandise, and handle guest service items.
• Conduct redemption transactions for guests at the "Prop Dept”.
• Utilize the point of sale (POS) system to reserve bowling lanes for guests and check in/out bowling shoes including sanitization.
• Thank guests for visiting as they exit.

Benefits

• competitive pay
• discounts
• a fun work environment
• flexible hours
• incentive programs
• advancement opportunities
• 401K Match
• other great benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees