Team Member - Clean Express Auto Wash
About The Position
As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, Clean Express Car Wash offers more than just a job – they provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, they are there to support your journey. At Clean Express Car Wash, they are committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to their communities. Most importantly, they empower their team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond. Founded in 2018, Express Wash Concepts is one of the nation’s fastest-growing express tunnel car wash operators and the parent company of five award-winning brands. With over 130 locations across six states, they have earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years. Their mission is to deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Stand and move throughout the site for the entire shift in a fast-paced environment.
- Work outdoors in all weather conditions.
- Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
- Positive attitude, willingness to take direction, and a professional appearance.
- Follow safety guidelines and wear the required safety equipment.
Responsibilities
- Focus on providing exceptional customer service.
- Focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.
- Educate our customers on the benefits of our Unlimited Wash Club.
- Greet and exceed customer expectations through long-lasting first impressions.
- Actively engage with customers pre/post wash to ensure 100% satisfaction.
- Maintain quality assurance through accurate Quality Control checks.
- Comply with all safety protocols and standard operating procedures.
- Properly address all customer escalations in a calm and collected manner.
- Understand and operate basic functional retail equipment (computer, POS, etc.).
- Pitch our membership when interacting with new customers.
- Learn the wash process and equipment to expand the knowledgebase.
- Perform other related duties as required and assigned.
Benefits
- Pay increases tied to training and skill development
- Recognition programs
- Ongoing training and professional development
- Unlimited Wash Club membership
- 50% off retail items
- Company-provided uniforms
- Paid vacation (per Employee Manual)
- Continuous training and development
- Clear growth and development opportunities across 130+ locations
- A supportive team environment focused on coaching, training, and celebrating wins
- Opportunities to give back through community partnerships and EWC Cares
- 401(k) with company match up to 4%
- Complimentary Unlimited Wash Club Membership
- Company-provided uniforms
- Paid vacation
- Educational reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
