Team Member (Full Time) - Chicago Oak Street Flagship

Skims • Chicago, IL

21h • Onsite

About The Position

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop-culture. The Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering an exceptional store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store and be a champion of our mission and values. You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various zones of the store. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Requirements

• F ull Time Availability Requirements: Open Availability
• You must be 18 years of age or older to apply for this role.
• A passion for customer service and a genuine desire to help others.
• Ability to work efficiently in a fast-paced, premium retail environment with professionalism
• Strong communication skills with a proactive, solutions-oriented approach.
• Eagerness to learn and grow!
• Open to feedback, training, and new responsibilities.
• Previous experience in retail, service, or hospitality is a plus but not required.
• A fan of SKIMS, our product, and our values
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
• Does not want to be an influencer

Responsibilities

• Greet every customer with warmth, authenticity, poise, and intention.
• With a Customer Obsessed mindset, you create inclusive, personalized, and elevated experiences that reflect our mission and values.
• Learn our product stories, sizing, and fit so you can confidently and thoughtfully support each customer and build trust.
• Your product knowledge helps turn first time visitors into loyal customers!
• Use elevated body language, professional tone, and refined selling behaviors to maintain a premium brand feel, even in a fast paced, high traffic environment.
• Stay focused and aware during busy peak hours, keeping the floor stocked, clean, and organized.
• You bring Operational Excellence to life by moving with urgency and efficiency, while keeping the customer experience as the top priority.
• Leverage our company tools, resources, and the support of your team.
• When things change or challenges come up, you remain calm, clear, and prioritize the customer.
• Stay flexible and step into different zones of the store as needed.
• With Learning Agility, you embrace coaching and change with professionalism, adapting quickly and staying focused on your development.
• Be curious and ask questions!
• You take feedback seriously and look for opportunities to make your work better each day.
• Bring energy and intention to every shift.
• You're here to collectively Drive Results by helping meet store goals, use our tools and training resources, and supporting the customer experience.
• Hold yourself to a high standard of excellence.
• Your consistency and accountability help foster a high-performing culture.
• Communicate openly and with professionalism, listen actively, and contribute to a team culture built on support and trust.
• You Inspire Yourself & Others by collaborating, taking initiative, and creating space where everyone can thrive.
• Celebrate what makes each customer and Team Member.
• You champion our mission through inclusivity, strong product knowledge, and a passion for helping others.

Benefits

• Generous Employee Discount
• Paid sick time
• Mental Health Resources for your wellbeing
• Join a passionate, customer obsessed team with a strong focus on inclusion and innovation.
• Hands on experience with best in class product, service, and operational training.
• SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives.
• We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation.
• Our team thrives on collaboration, mutual support, and a shared passion for excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed