Team Member Relations Specialist

North Fork Mono Casino & Resort•Notarb, CA

5d•Onsite

About The Position

The Team Member Relations (TMR) Specialist assists in all areas of the HR function, with an emphasis on Team Member (employee) relations/engagement, leave administration and benefits responsibilities. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks.
Ability to act with integrity, professionalism, and confidentiality.
Good presentation and public speaking abilities.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
Bachelor's degree in Human Resources, Business Administration, or related field required; or equivalent combination of education and work experience.
Minimum of three (3) years of human resource experience required; casino/gaming experience preferred.
Must have experience in employee relations.
Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission.
Must be at least 21 years of age.

Nice To Haves

SHRM-CP or PHR a plus.

Responsibilities

Responsible for practicing, supporting, and promoting North Fork Mono Casino & Resort's culture and always demonstrating exemplary Service Standards.
Manages and resolves complex employee relations issues.
Conducts effective, thorough and objective investigations.
Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
Provide guidance and support to management regarding departmental shift bid and re‐bid process and any seniority issues in accordance with the company's policies and procedures.
Provides HR policy guidance and interpretation.
Responsible for processing all leaves correctly and in a timely manner.
Responsible for ensuring accuracy of all benefits enrollments in the HRIS system.
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale.
Responsible for facilitating and participating in Team Member engagement activities and events, including Team Member recognition events, Team Member/Leader of the Quarter, etc.
Respond to all unemployment claims and attend unemployment hearings when necessary. Advise and counsel managers attending unemployment hearings.
Assist with recruiting and training functions as needed.
Performs other duties as assigned.