Team Member Relations Specialist

Treasure Island Casino • Welch, MN

41d

About The Position

SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.

Requirements

• High School Diploma/GED or equivalent experience
• 2 years Human Resources experience with an emphasis on employee services
• Experience processing unemployment insurance and handling counselings
• Accurate and detail-oriented
• Strong organizational skills
• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
• Excellent written, verbal and interpersonal communication skills
• Excellent problem-solving skills
• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment
• Ability to manage projects in a timely and efficient manner while maintaining a budget
• Ability to adapt quickly to changing priorities

Responsibilities

• Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
• Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
• Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
• Assist with processing unemployment claims
• Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
• Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
• Assist staffing with rehire status issues and internal team member transfers
• Be a resource for team members and management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED