Team Leader/Senior Client Executive, Business Insurance P&C

Marsh McLennan•Saddle Brook, NJ

2d•Hybrid

About The Position

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Team Leader and Senior Client Executive within our Business Insurance team here at Marsh McLennan Agency. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). As a Team Leader, you will be responsible for overseeing all aspects of assigned accounts, which includes maintaining, monitoring, and managing these accounts to achieve client retention goals as well as ensure client satisfaction with our services. Your role will involve account rounding, troubleshooting, cross-selling to other departments, and collaborating with Producers on new business development. The Team Leader is expected to exemplify a high level of professionalism both internally and externally, along with exceptional technical expertise. In this position, you will proactively drive retention and new business in alignment with the company’s sales and service model. You will establish structure and accountability within your respective departments/groups to optimize the firm’s economic potential while fostering the principles of leadership and teamwork. In this capacity, you will support your team by providing technical advice, market insights, guidance, and leadership during internal and external discussions and negotiations. Additionally, you will facilitate educational opportunities for team members and provide direction for their career development and success.

Requirements

A minimum of 10 years’ insurance industry experience with at least 4 years’ experience in a brokerage environment
Active P&C License
Demonstrated success in a leadership role
Effective oral and written communication and relationship building skills
Strong analytical and problem solving skills
Ability to conduct presentations and speak to internal and external stakeholders at all levels
High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently
Advanced insurance designations applicable to the above duties strongly preferred as well as a willingness to pursue continuing education and professional development.

Nice To Haves

Bachelor's degree in Risk Management, Business Administration, Finance or other relevant programs
Experience with Epic

Responsibilities

Overseeing all aspects of assigned accounts
Maintaining, monitoring, and managing accounts to achieve client retention goals
Ensuring client satisfaction with our services
Account rounding
Troubleshooting
Cross-selling to other departments
Collaborating with Producers on new business development
Exemplifying a high level of professionalism both internally and externally
Proactively drive retention and new business in alignment with the company’s sales and service model
Establishing structure and accountability within your respective departments/groups to optimize the firm’s economic potential while fostering the principles of leadership and teamwork
Supporting your team by providing technical advice, market insights, guidance, and leadership during internal and external discussions and negotiations
Facilitating educational opportunities for team members and provide direction for their career development and success