Team Leader- Homeless Services, Intensive Case Management Team
About The Position
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot’s Homeless Services Division is seeking a dedicated Team Leader to join our Intensive Case Management Community Support Program for Homeless Individuals which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness. In this role you will provide person-centered, strengths-based case-management. The ultimate goal of our programming is to provide each individual with coaching, education, tools and access to community resources that will help them successfully maintain long-term sustained housing, financial independence and emotional well-being.
Requirements
- Requires a Bachelor’s degree in social work, counseling, psychology, nursing, or another closely related field.
- At least two years direct experience with underserved populations and at least one year of managerial experience.
- Demonstrated ability to identify and access community resources.
- Must have a valid driver's license and reliable transportation.
Nice To Haves
- Master’s degree in healing arts preferred.
Responsibilities
- Support the Director of Intensive Case Management Services with clinical and administrative oversight including program growth/expansion.
- Provide onboarding support and training to new hires related to policies, procedures and best practices.
- Provide real-time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators and Recovery Coaches – including side-by-side experiential learning in the field.
- Provide comprehensive assessment and triage of incoming Intensive Case referrals.
- Liaise with internal/external partners regarding service needs and risk.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
